Customer Knowledgebase (21)
Default solution category, feel free to edit or delete it.
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Submitting a ticket at Lourdes IT
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Verifying your identity
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My ticket has been Escalated - what does this mean?
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Restoring using Previous Versions
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How to take a screenshot
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How to Book Laptop's At Saint Augustine's Catholic High School
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Google Chrome Accounts for Bookmarks
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Open InPrivate window in Microsoft Edge
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Block or allow pop-ups in Chrome
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Unauthenticated User - Website Block
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Changing the Proxy on Windows 10 Devices (Inc Surfaces)
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Installing Broadband Certificate Windows 10
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Set a passcode onto your Apple, Android or Windows mobile device
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How do I mirror my iPad over to a classroom computer running AirServer
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Map Network Shared Drive - Apple Macbook
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How to share files in OneDrive
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How to access a shared file
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Save your Files into One Drive on Office 365.
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Combine first and last name cells into one
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Password protect an Excel file
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Updating the date format by bulk
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Setting up Outlook
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Delete one or more suggested recipients in the Auto-Complete List
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Setting up Out of Office emails (automatic replies)
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Migrating Google Calendars to Office365
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Moving files from Google Docs to Office 365
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Microsoft Outlook App
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Change Time-Zone in Office 365
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Sharing Calendars in Office 365.
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Opening Email Attachments in Office365 Webmail
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Updating a Census Fileset
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Summer Census 2018 bulletin – 17th May 2018
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Autumn Census 2018 bulletin - 4th October
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Adding Shortcuts to your Sims Desktop.
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Creating, updating and viewing Linked Documents in SIMS
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SIMS End of Year Notices
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Finding your way around BromCom
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BromCom - Resetting a Users Password
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Reports Icon Missing in BromCom
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How to Publish Documents to My Child at School
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How to Manage Requested Changes from My Child at School
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How to set MyChildAtSchool Accounts for Multiple Children